Privacy Policy

Introduction

Welcome to Whiplash Injury Chiropractic Care’s online platform at https://whiplash-injury-chiropractic-care.autoaccidenttreatmenttoday.com (henceforth referred to as “our site” or “we”). We are dedicated to providing exceptional services while prioritizing your privacy and data security. This comprehensive Privacy Policy explains our practices regarding the collection, use, and protection of personal information in compliance with numerous privacy laws worldwide, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Protection Act (CCPA/CPRA), California, USA
Colorado’s Privacy Act (CPA)
Utah’s Consumer Sales and Service Protection Act (UCPA)
Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our site, including but not limited to:

Our website and its various pages
Mobile applications developed by us
Services and products offered through our platform
Interactions between users and our team via email, phone, or text messages

However, it’s crucial to emphasize that this policy does not extend to third-party platforms, applications, products, or services accessible through links on our site. These external entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy guides our practices when:

You utilize our applications and services as an authorized user.
You visit any of our websites linked to this policy.
We communicate with you via newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect diverse types of personal data to enhance your experience and provide tailored services. This includes:

Account Information: Details required to create and manage your user account on our platform.
Payment Information: Data related to your payment methods, such as credit card numbers and billing addresses, for secure transactions.
Financial Information: Financial records, including income details (if provided), to facilitate financial services or reimbursements.
Purchase Information: Records of products/services purchased from us, including order history and preferences.
Mobile Device Identifiers: Unique device IDs, IP addresses, and browser types for analytics and user experience optimization.
Location Data: Your geographical location data (with your consent) to provide location-based services or personalized content.
Feedback: Any comments, suggestions, or reviews you share with us to improve our services.
Social Media Information: Details obtained from social media platforms when you interact with our official accounts on these platforms.
Product Information: Data related to the products you show interest in or purchase on our site, such as product preferences and browsing history.

We collect this data through various means, including direct user input, tracking technologies (like cookies), log files, and third-party service providers.

Cookies

We employ cookies to enhance your experience on our site and for analytical purposes:

Strictly Necessary Cookies: These ensure the basic functionality of our website, allowing you to navigate through pages without loss of content.
Preference Cookies: Remembering user preferences to provide a personalized browsing experience.
Analytics Cookies: Used by analytics tools (e.g., Google Analytics) to collect aggregated data about site usage, helping us understand and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once the retention period expires, or when you request deletion, we ensure secure erasure of your data from our systems.

Children’s Privacy

Our services are not directed towards children under 18 years of age. We do not knowingly collect personal information from minors, and if we become aware of such collection, we will take steps to delete that information.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request deletion of your personal data under certain circumstances.
Restriction: Limiting the use or processing of your personal data in specific situations.
Portability: Obtaining a copy of your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Objecting to the processing of your personal data for certain purposes.
Non-Discrimination: The right to be free from discrimination based on your exercise of data protection rights.

To exercise any of these rights, please contact our privacy team using the details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified through a prominent notice on our website, and updated policy versions will be available upon request.

Contact Information

For any questions regarding privacy, data security, or to exercise your rights as outlined above:

Email: contact@whiplash-injury-chiropractic-care.autoaccidenttreatmenttoday.com
Postal Address: [Provide address]

We are committed to handling your personal data with the utmost care and transparency. Thank you for choosing Whiplash Injury Chiropractic Care.